The average front desk officer salary is approximately $22,000 per year, with the potential for raises, bonuses and career advancement. XYZ Inc. is a leading company in our industry in the region. Your job description is the first touchpoint between your company and your new hire. Your Hotel Front Desk Agent job description will typically be your first point of contact with your candidate audience. 3 Responses to "Job Description : Front Desk Agent" Unknown 8 Mei 2019 22.25 Gk sesuai nih terlalu berbelit dan gk sesuai standart yg ada di hotel pada umumnya atau bisa dibilang hasil buah pikiran sendiri berdasarkan pengalaman si penulis Working at a hotel, a front desk greets guests at the front desk, answers any question, recommends restaurants & activities to guests, answers phone calls, etc. Crafting a Front Desk Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Full Time Front Desk Agent . With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. A front office executive is the one who is responsible for overseeing the interaction with clients and handling their service requests. Job Overview. We are a boutique hotel management company which strives to challenge the status quo. Place your job title on top, then dates worked, company name, and up to 6 bullet points outlining your front desk clerk duties for resumes. The job description of a front desk agent requires an individual to be courteous, efficient, and friendly, as they often serve as an individual’s first impression of … Often, this is the first and last person a guest comes in contact with. Role. Front Desk Job Description. Front Desk Agent Job Description Template. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. Front Desk Agent Resume Examples. The front desk agent responsibilities mentioned above will definitely help you in understanding the job profile of a front desk agent … The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Front Desk Agent Job summary 4. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. You'll be glad you applied to XYZ Inc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. A front desk agent performs receptionist and customer service work for a resort or hotel, helping to represent a business in the best way possible. Job Description The Front Desk position is a key part of the overall success of the Royal Scot Hotel and Suites. The front desk agent responsibilities mentioned above will definitely help you in understanding the job profile of a front desk agent … Our company is looking for a Front Desk Agent to join our team. We're proud of our 4.2 Glassdoor rating from our employees. 10/2019 - Current Front Desk Agent | Hilton Garden Inn - Albany, NY. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Your job description is the first touchpoint between your company and your new hire. Need help writing a job description for a specific role? Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. Or if you’re ready to hire, post your job on Indeed. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. One of the most important skills that a front desk agent will have is attention to detail. Having the knowledge of front desk agent job description will give you an idea of the kind of duties, tasks, and responsibilities to expect to perform if hired for the position. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. The general term will optimize your job title to show up in a general search for jobs of the same nature. XYZ Inc. is a leading company in our industry in the region. A front desk agent does not need any experience but should have a high school degree or GED equivalent. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications … The main duty is to do the Management of the front desk. Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes. Front Desk Agent Job Description Template. Current Job: Front Desk Agent, Diamond International Hotel, Las Vegas Objective A dedicated and dynamic Front Desk Agent with 7 years’ work experience in hospitality management, seeks the opportunity to work in Blue Bay Resorts International as a Front Desk Agent and join your amazing team in delivering world class experience. The hotel receptionist job is often referred to as a front desk agent. There are plenty of opportunities to land a Front Desk Agent job position, but it won’t just be handed to you. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Desk Agent will assist guests with inquiries, problems and complaints. How to write a Front Desk Agent job description. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Search for more Front Desk Agent jobs in Reno, NV with other companies. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Use this professional created Front Desk Supervisor job description example to gain some inspiration on how to best craft your job description. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit. Post now on job boards. Available in. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Make recommendations for activities and restaurants, Maintain the record of guests that have checked in and out, A degree in hotel management is preferred, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. Front desk officers are trained on the job, and many front desk officers work closely with the executive officers, attending meetings, taking notes, and assisting them with day to day tasks. We make the hiring process one step easier by giving you a template to simply post to our site. You will perform a range of duties including answering phone calls, managing the … Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. And if your position is specialized, consider including the specialization in the job title as well. They essentially check guests in and out, make room reservations and … Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. Charismatic and service-oriented hotel front desk agent with seven years of experience providing world-class service to guests seeks opportunity with an upscale downtown hotel. Since we run a small operation with only 20 rooms, we're uniquely positioned to give our guests personalized attention without any of the red tape found at the larger establishments. Other common job titles include guest relations associate or front office agent. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. The job of a front desk agent has a huge competition and the applicant thus must be aware of the different duties performed by a front desk agent. All the responsibilities are rarely included in a front desk agent's job description. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. This may include education, previous job experience, certifications and technical skills. Your main responsibilities will be receiving guests' payments, balancing cash at the end of your shift, and ensuring keys are handed back to the front desk … Your Hotel Front Desk Agent job description will typically be your first point of contact with your candidate audience. Hotel Front Desk Agent Job Description. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. With our creative strategies and best practices we turn around hotels, and reposition them to outperform their competitors and become local market leaders. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Front Desk Agent Job Description Template. Glassdoor will not work properly unless browser cookie support is enabled. Job Description As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Next, outline the required and preferred skills for your position. Front Desk Agent Job Description Template | ZipRecruiter. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Job Descriptions » Front Desk Agent Job Description A front desk agent is a person who puts the first impression of the property on the customers. We're now hiring a Front Desk Agent to help us keep growing. This front desk agent job description sample can help you create a posting that will attract the best candidates to represent your business. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Your job description is the first touchpoint between your company and your new hire. Front Desk Agent Job Description Template. Perform Check-in and Check-out arriving & departing guests in the most efficient manner possible, following all established procedures policies. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. Our company is looking for a Front Desk Agent to join our team. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. Make sure to add requirements, benefits, and perks specific to the role and your company. What Does a Front Desk Receptionist Do? A great job description starts with a compelling summary of the position and its role within your company. Use it to save time, attract qualified candidates and hire best employees. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. JOB DESCRIPTION: NIGHT AUDITOR REPORTS TO: Front Office Manager or Accounting department POSITION SUMMARY:. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. A great job title typically includes a general term, level of experience and any special requirements. This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. We make the hiring process one … The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Your summary should provide an overview of your company and expectations for the position. What Does a Front Desk Receptionist Do? Front Desk Receptionist Job Responsibilities. Front Desk Agent Resume Examples. Front Desk Receptionist Job Responsibilities. Your Hotel Front Desk Agent job description will typically be your first point of contact with your candidate audience. Use these job description examples to create your next great job posting. You may also include soft skills and personality traits that you envision for a successful hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Front Desk Job Description. About Xotels. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel 's financial records. Front Office Job Description Sample Template This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. Front Office Executive Job Profile and Description. Having the knowledge of front desk agent job description will give you an idea of the kind of duties, tasks, and responsibilities to expect to perform if hired for the position. How to write a Front Desk Agent job description. Your job description is the first touchpoint between your company and your new hire. Alice Applicant 333 King Street Seattle, WA 98104 (123) 456-7890 alice.applicant@email.com. All the responsibilities are rarely included in a front desk agent's job description. English A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. We are looking to hire a Front Desk Agent to assist with checking guests in and out of our hotel. Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout. ️ Check out our Complete List (500+) of Job Description Templates!. Search for more Front Desk Agent jobs in Reno, NV with other companies. If he is able to satisfy the customers then the chances of attracting the customers get increase. We make the hiring process one step easier by giving you a template to simply post to our site. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. Front Desk Agent Job Description Template. Front Desk Agent vacancy in Reno, NV at Aloft Reno-Tahoe International Airport - 3.1. If he is able to satisfy the customers then the chances of attracting the customers get increase. Front Desk Representative job profile A front desk agent works to ensure an organized and friendly interaction between the hotel and guests. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. Similar job titles include Hotel Receptionist and Guest Relations Officer. We're now hiring a Front Desk Agent to help us keep growing. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. CAREER OBJECTIVE. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. There will always be extenuating circumstances arising, and they will have to meet challenges. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. A front desk agent performs receptionist and customer service work for a resort or hotel, helping to represent a business in the best way possible. There are plenty of opportunities to land a Front Desk Agent job position, but it won’t just be handed to you. Duties include welcoming customers and making them aware of the best in hotel services. One thing that some front desk agents probably don't think about, especially if the hotel has a concierge, is the necessity of learning the area really well. Crafting a Front Desk Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. A front desk agent is responsible for checking hotel guests in and out of their rooms. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. There will always be extenuating circumstances arising, and they will have to meet challenges. Front Desk Agent Greet customers who approach the Front Desk in a smiling, friendly manner. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. Apply to Front Desk Agent, Front Desk Manager and more! Front Desk Agent Job Description Template. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Front Desk Agent - Job Description . The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Current Job: Front Desk Agent, Diamond International Hotel, Las Vegas Objective A dedicated and dynamic Front Desk Agent with 7 years’ work experience in hospitality management, seeks the opportunity to work in Blue Bay Resorts International as a Front Desk Agent and join your amazing team in delivering world class experience. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. Responsibilities: Maximize room occupancy and use up-selling techniques to promote hotel services and faciliti es; Demonstrate a high level of customer service at all times; Post and balance payments and charges on guest folios; Determinate's a guest's reservation status and identifies how long the guest will stay. Our company is looking for a Front Desk Agent to join our team. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products, Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs, Make reservations or appointments for guests who want to avail themselves of local entertainment or services, Answer guest calls and record details of each conversation for future follow-up, Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues, Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them, Report any accidents or injuries to senior management staff immediately, 2+ years' front desk experience in the hospitality industry preferred, 1+ years' customer service experience required, Excellent written and verbal communication skills, Familiarity with ResortSuite software a plus, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com. Applicants must address problems […] We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. And for the employer, the sample job description provided above can be used as a template in making one for the new front desk agent position you are recruiting for. Some of the jobs titles that a front desk agent could grow into are hotel manager and general manager. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. The job of a front desk agent has a huge competition and the applicant thus must be aware of the different duties performed by a front desk agent. Hotel Front Desk Agent job description. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. 57 Front Desk Agent Sheraton Hotel jobs available on Indeed.com. They essentially check guests in and out, make room reservations and … When writing a job description, you need to make the job responsibilities section the largest and most detailed part. POSITION TITLE: FRONT DESK AGENT / ASSISTANT. Hotel Front Desk Agent Job Description. Another skill is organization as the front desk agent will have to keep track of guests and their requests. The duty includes delegating the request to the appropriate person or serves them personally. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. The job description of a front desk agent requires an individual to be courteous, efficient, and friendly, as they often serve as an individual’s first impression of … Learn how to enable cookies. How to write a Front Desk Agent job description. The Front Desk Agent will assist guests with inquiries, problems and complaints. 10 Tips for CreatingTop-Notch Job Content. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; They welcome and orient new guests and issue room keys. Job Description As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Your job description is the first touchpoint between your company and your new hire. JOB DESCRIPTION Job title: Front Desk Agent Reporting to: General Manager Overall purpose of the job…Hotel Front Desk Agent responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities… But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. Use it to save time, attract qualified candidates and hire best employees. ️ Check out our Complete List (500+) of Job Description Templates!. Front Desk Representative job profile One thing that some front desk agents probably don't think about, especially if the hotel has a concierge, is the necessity of learning the area really well. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. If you're excited to be part … How to write a Front Desk Agent job description. Posted: (2 days ago) This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. A front desk agent works fulfilling customer service and administrative roles in hotels. Our boutique hotel requires the talents and skills of an experienced Front Desk Agent. Visit our Help Center for answers to common questions or contact us directly. Front Desk Agent Job Description Template. Front Desk Agent vacancy in Reno, NV at Aloft Reno-Tahoe International Airport - 3.1. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. The responsibilities and duties section is the most important part of the job description. Explained details regarding property, including restaurants, pool area, spa and fitness … We're proud of our 4.2 Glassdoor rating from our employees. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; Their job description entails providing excellent customer service to customers, guests, walk-ins, etc.