Hope you called GE service and they were able to help. Find the perfect washer for you based on load size, location in your home, washer type, and more. Read on to see the answers provided by the ThriftyFun community or ask a new question. About a year ago the same thing happened and the service technician told us to open and close the lid several times and start the spin cycle over and it worked. The new motor does not. To remove the pump filter, turn it counterclockwise and pull it out slowly to prevent the water from pouring out too quickly. Lid will be locked for the duration of the load sensing process, which includes a brief spin period and a portion of the water fill. Sue. To stop the extra fill, press the Deep Fill button again and the water will stop. The washer may not spin if all of the clothes are gathered in one section of the tub, so redistribute as necessary and run the drain-and-spin or rinse-and-spin cycle to finish the load. At end of spin cycle when tub stops the tub starts filling with water instead of ending normally and continues to fill until interrupted with the Start/Pause button to stop it. I have a Samsung wf56h9100 front load washer and during both the rinse and spin cycles, the washer won’t spin up to remove the water from the clothes. GE's Profile Series of washing machines come equipped with a variety of specialty cycles that make washing uncommon items, such as fleece or pet bedding, easier. We suggest to reset the electronics by unplugging the washer for at least 2 minutes. You may also need to alter the spin speed to get your laundry drier. Remove the drain hose and pour a quart of water into the standpipe or drain. Repair your machine's spin cycle with these quick tips–and learn when to call the pros. View and Download GE GTW460ASJWW reference manual online. If the washer stops after filling, check the house circuit breaker/fuse as well as the outlet and plug. 01 - Drive Belt. You may also hear a high-pitched sound during the cycle when the wash basket spins more quickly to get rid of the load’s excess moisture. I want to reset to default settings. Over the lifetime of the washer, that will amount to double the cost of the machine itself. Spin cycle noise is almost always due to leveling or load balance problems in newer machines. Worked fine till Oct 2018. If your GE washer is stuck on the spin cycle, the issue can likely be fixed by resetting the machine. Pausing the machine will allow you to open the lid. My washer works, but even when not in use chimes at different intervals. But no matter what type of laundry you're washing, the spin cycle is one of the machine's most important. Prices and offers are subject to change. In this case, the washer will pump out and spin after 24 hours, but will stay in the final spin. View the following Troubleshooting links for more tips- TOP LOAD WASHER WILL NOT DRAIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080 - TOP LOAD WASHER DOES NOT SPIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082 - For further assistance, please reach out to us at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). 3. Holding the Deep Fillbutton for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer. Plug the washer back into the outlet and then open and close the washer lid 5 times in a 12-second period within the first 30 seconds of powerup. Then the control knob is turned to Drain/Spin to empty the tub and spin. Of course I didn’t buy the extended warranty. For more tips view TOP LOAD WASHER FILLS BUT WILL NOT AGITATE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17398 - We hope this is helpful. 4.2 DOE CU. Washer worked fine for 6 months, then gear box broke, leaked oil all over my floor, and a valve had to be replaced too. We apologize for any inconvenience. How to Troubleshoot a GE Profile Washer Spin Cycle. Keep in touch at GEAppliances.com - Sue, Oh my 2019 general electric washer when the first calls for water it comes on stops comes on again stops and then it starts fillling is that normal, Hi Jayj - Yes, this operation is normal. ALSO, CAN YOU ADJUST THE WATER LEVEL, IF YOU WANT MORE WATER FOR A WASH????? I tried pressing and holding the button to STOP the cycle but that doesn't do anything. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. It just starts to ramp up then stops and the drain pump comes on for a second but if I remove the vibration sensor from the tub during the times it’s trying to spin up, it will work normally. The spin speed changes the final spin speed of each cycle, with high spin speeds removing more water from your clothing and other items. I find you hard to keep a load balanced help! If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. © Copyright 2020 Hearst Communications, Inc. However, some noises are part of the spin cycle’s normal operating procedure. The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. I was told it may possibly be the sensor lid or the electrical of my apt complex. Insert your pliers into the … Change Auto Soak knob to new time. The first step in fixing your agitator is to take the item outof the washing machine. If the lid will not unlock, make sure the washer is paused (press Start/Pause). Press the Start/Pause button. Sue. A noisy spin cycle is one of the most frequent complaints with a GE washer. GE adds the jumper wire as part of the kit. For reference, see page 4 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - Also, it features Precise Fill. Make sure the Start/Stop or Pause button was not pushed. If not, check your circuit. You will have to push the Start button again to restart the cycle. When your GE washer won’t work, you might be tempted to call for service at once. You may expect your washer’s spin cycle to continue uninterrupted until it is finished. Appliance-repair-it.com is a free service but it cost to keep it up and running. We hope these tips are helpful. Unplug the washer for a minute to reset. Solved! © 2020 Best Buy. Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer If the drive belt is broken or loose, replace it. Bought on 3 25 2017 model number i have is - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. In-store pricing may vary. Questions. I unplugged it, but when I plug it back in the drain motor starts again. During the spin cycle, pausing the washer does unlock the lid, but you must wait until the basket has completely coasted down to a stop before the lid unlocks, for safety reasons. Hi Jack, I have to carefully load it with the clothes distributed as evenly as possible, and still most times have an unbalanced load where it won't spin at high speeds. I had a similar issue. 2. Depending upon the speed at which the washer was spinning, when it is paused (and depending on the size of the load being washed), it could take as much as 3 minutes to coast to a stop and then unlock. WH40X10055. Troubleshooting Tips for the GE Dishwasher Model PDW7880J01SS, What to Do When Your Washing Machine Floods, How to Get Grease Stains Out of Washing Machines, GE: Profile Washers Owner's Manual & Installation Instructions, Troubleshooting a Kenmore Washing Machine Whose Spin Cycle Is Not Working, How to Troubleshoot an Admiral AAV8000AWW Washing Machine. Normal use wil… Hi TheLocksmith - Thanks for reaching out to us and for choosing GE. page 4 in your user manual,Add the manufacturer’s recommended amount of detergent. Keep in mind that some cycles, such as Delicates, do not allow for higher spin speeds. Also the control board was not up to the latest revision. If your top load washer will not spin: Pauses for Full Size Top Load Washers: Wait for a few minutes, since pauses of up to three minutes may occur between cycles as the timer advances in steps. To change Soak time: 1. Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. 999 is the top spin RPM displayed. For service, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). My GE 460 washer drain motor is running but the tub is empty and it won't shut off. If you hear other noises, however, contact GE at the number in your owner’s manual for assistance. My GE washing machine model GTW460ASJ8WW fills with water but will stop when it hits the wash cycle. Washer worked fine for 6 months, then gear box broke, leaked oil all over my floor, and a valve had to be replaced too. what to do if you change your mind with timed soak....example...from 1 hour to 15 minutes. I just did the unplug, count to 30, plug back in fix. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. Get performance ratings and pricing on the GE GTW460ASJWW washing machine. So if you can be sure to divide them well. Top Load Washer Does Not Spin. If you are washing a small load, you may need to add items to increase the load size to ensure proper balance. Press Start/Pause button again. If it is not a power supply issue, on newer washers, it takes about 20-30 seconds for the machine to sense the load (Precise Fill) and engage the drive system after the water has stopped filling. Your washer may not drain and enter the spin cycle if the pump filter is clogged. However, to avoid damage check manufacturer’s labels to determine the proper speed for your garments and linens. Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. If the lid is opened during this period, the washer will pause. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE Profile Place detergent pods in the bottom of the wash basket before adding clothes. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. In older GE washers, mechanical damage, like a worn clutch or spin bearing may be responsible for a loud spin cycle. If this doesn't help, service may be required. Page 10, 10Operating instructions.Cycle Options - ContinuedDeep FillSelect the Deep Fill feature for loads where extra water is needed.Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. The GTW460ASJWW spun out 55% of excess moisture, which is better than average. The original motor required a fuse. It is normal to hear the motor whining up or coasting down during the spin cycle because it speeds up in increments during the cycle and slowly coasts to a stop at the conclusion. I've done this and haven't had issue anymore. See pages 8 and 14 of the manual. Use a flathead screwdriver to open the pump access door at the bottom of the washer’s front. GE P/N WH49X10059. GTW460ASJWW washer pdf manual download. Before trying to lift it out with a lever-type contraption, remove the fabric softener dispenser on top of the agitator and look inside for a plastic cover underneath which you will probably find a nut or a bolt. The procedure for resetting a GE Hydrowave washer and other GE models varies slightly, but both are really easy to do yourself, and start with unplugging the machine to disrupt the power. Before you do this, make certain you can’t resolve the issue on your own. Purchased 9-17. Hi - Thanks for choosing GE! Leave the washer alone and the cycle will eventually restart on its own. Something to check is to make sure that you do not have the "2nd Rinse" option selected. During the spin cycle, pausing the washer does unlock the lid, but you must wait until the basket has completely coasted down to a stop before the lid unlocks, for safety reasons. The original motor and inverter board did not have a diagnostic diode. keeping it in place and that is probably hidden under some plastic cap. Avoid mixing things like jeans and lighter clothing. This happened to me over a month ago and the switch was turned off. Hello, I own a GE GTW460ASJ5WW washing machine. Common solutions for: GE Washer won't spin or agitate. Belt And Pulley. The stop/pause button was pressed to temporarily stop the cycle and was not reset. Hey guys, I've got a GE top loader that constantly goes out of balance, even with relatively small loads. Hi Red - We are happy to provide assistance. To cancel the option if desired, press the Deep Fill button again.NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. For example, there may be a 3-minute delay at the end of agitation and prior to the washer pumping out the water. ... My GE he washer just did the same exact thing. Terms and Conditions. I was told to avoid putting heavier materials with lighter ones. Some top load washers use a direct drive motor coupling to transfer power from the motor to the transmission. We are sorry to hear your washer will not drain/spin and suggest to reset the electronics. Make sure the drain hose is properly connected and that there are no kinks or pinched areas. However, if this is not the case and you are sure that the setting is not selected, we would recommend contacting our service department for further assistance in getting this issue resolved for you. Hi Bean - Thanks for reaching out to us regarding the lid on your washer. Ft. 14-Cycle Top-Loading Washer - White On White. For service, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). When a load is properly balanced but still won’t spin, there may be an issue that prevents the water from draining from the machine. Appliance parts online, right part, best price and fast shipping. If water will not drain, a plumber is recommended. Thanks for reaching out to us and for choosing GE. Ask a Question Here are the questions asked by community members. Contact a plumber to address the issue. If your GE front load washer won’t spin or tumble this page will help. Discover more about washers than you ever knew before! What to Do When the Washer Won’t Spin Clothes shouldn’t be sopping wet after a run in the washer. All rights reserved. Clean the filter of any debris and then replace it, reassembling the washer. Removing a Clog Grasp a visible clog with needle-nose pliers to pull it out. Worked fine till Oct 2018. This will cause your washer, after it has drained and spun, to fill with water and rinse again. The US-based multinational corporation General Electric (GE) works in quite a few industries, from Aviation and Renewable Energy to Medical devices and Life Sciences.