Creating Lean Office . Lean in the Office: 8 Wastes Executive Summary: In the office environment, the 8 classic waste types of the Lean methodology manifest in different ways than we see on the factory floor. In Lean Enterprise waste, or “non-value added time” is typically classified in to seven wastes. Lean Manufacturing Principles and Low Hanging Fruits Since about 1960 s in Japan and late 1980 s in the USA, Lean Manufacturing principles revolutionized the approach to the entire process of fabricating a product. The term Lean manufacturing refers to the application of Lean practices, principles, and tools to the development and manufacture of physical products. It originated in Japan, much like many other prominent methodologies in the lean family, and it’s focused on ensuring that work can be […] Lean manufacturing is no different. We have been delighted to find that lean companies tend to be very free about sharing information, experience, expertise, and the actual tools they've developed in furthering the goal of efficient production. The same set of Lean tools used on the shop floor can be applied to the office and administrative functions. So where should you begin? The principles of Lean Six Sigma heavily rely on the employee involvement in continuous improvement and the organisations practicing it have higher than average employee engagement. Defining 5S. Continuous improvement is a hallmark of lean manufacturing and goes hand-in-hand with reducing waste and increasing value. Effectively and efficiently employ machinery, materials, methods and manpower through the use of Lean Six Sigma tools. However, the theory alone may not achieve optimal sustainability throughout the organization. How the 7 wastes apply to an office environment. Lean Manufacturing and the Environment October 2003 | Page 2 3 Examples of conventional P2 return on investment factors include reductions in liability, compliance management costs, waste management costs, material input costs, as well as avoided pollution control equipment. Customer is often also a Supplier. Read on to find out more about this extra form of waste lurking in your (previously) lean office. Typically in a Manufacturing environment organizations have reduced variation by adopting standard processes ( increasing quality as a byproduct). Lean services have among others been applied to US health care providers and the UK HMRC. A huge role in this has the fact that the methodology is simple to understand and quick to make an impact when implemented properly. Your hub for Lean Manufacturing and Six Sigma articles Whether you’re an assembly line worker, engineer, office staff, or a manager, you have a role to play in making your workplace more productive (and not to distract on a chat with single women when working). Exploring Lean. TPM methodology implementation, change of behaviour and culture. First, office employees must accept the philosophy as appropriate for their work space. > Successfully Integrating 5S into a Modern Office Environment 5S is a practical approach to organizing a modern working environment, and it can be highly useful in a variety of different situations. Using Standard Work principles in a lean office ; The 5s Office – applying lean manufacturing techniques to your office environment ; Takt Time in an office environment ; Implementing 5s in an office environment 2. Transferring Lean manufacturing concepts to the office may take some convincing. Surely the 5S is very very important and is the base for a Lean Office, but it is just the starting point.. Why? A Lean office has a continuous improvement culture. Using 5S reduces waste (a fundamental goal in lean manufacturing), improves safety (see our article on Lean 6S Safety), and otherwise improves your production process and work environment.. 5S is called 5S because their are 5 steps and each step begins with the letter “S” (and/or the sound “s”). This often takes many years to develop, but in a true continuous culture everyone believes it is part of their job to reduce waste and make improvements every day. It wouldn’t be a full comparison of lean manufacturing and job training if we didn’t touch on continuous improvement. There are a lot of great ideas to explore in lean. Leadership will want to consider whether or not the benefits of lean will outweigh the costs and hard work incurred to implement. Lean services is the application of lean manufacturing production methods in the service industry (and related method adaptations). “It’s almost impossible to level-load a job shop,” Kallage said. There are several Lean techniques that apply to the office environment: Office Lean Six Sigma. Department of Materials and Manufacturing Technology Chalmers University of Technology SE-412 96 Gothenburg Sweden Telephone + 46 (0)31-772 1000 Chalmers Reproservice Gothenburg, Sweden 2012 Process improvement in an office environment using Lean Six Sigma Finding ways to work smarter instead of harder in day-to-day customer service operations Continuous Improvement in Manufacturing. 6S manufacturing is an approach to production processes that integrates the 5S principles with safety. By applying these principles to the office environment, the same benefits of increased through put, reduced errors, reduced rework, better visibility of the work flow and reduced personnel costs can be obtained in the SGA areas of a company. Can you explain further how to implement in an office environment? Lean has proven to be an effective model for managing teams in some of the most demanding industries, like software development, manufacturing, construction, and many others. Learn to identify waste in the office so you can eliminate it and improve your business performance and your work environment. We can apply the principles of value identification, waste elimination, and problem-solving – all the Lean principles – to the office and administrative environment. One way to start is to survey the most important lean tools, with a brief description and short explanation of how each tool can improve your manufacturing operations. Many manufacturers are using Lean manufacturing principles to eliminate waste, optimize processes, cut costs, boost innovation, and reduce time to market in a fast-paced, volatile, ever-changing global marketplace. Regardless, the link between lean and green initiatives cannot be ignored, and the world should try to adopt more of its practices to maintain success, save money, and help the environment. 5S is a formulaic method you can use to straighten and organize a work area. It was a logical and inevitable that continuous improvement would move from the assembly line to create the Lean office. Mainly there is the confusion about the fact that you have a Lean Office when you have done the 5S.. Only doing 5S in applying Lean in the office. Lean methodology is the same in an office environment as in the manufacturing area. The office sector was rarely used from my perspective, as a production leader my role was to deal with it, quickly, simply and stop it happening. In this environment, companies are implementing Lean manufacturing to improve organizational performance and are introducing cLean practices to achieve environmental sustainability. This is WRONG.. The Lean office is the result of that migration of Lean into the office environment. Understanding the what it takes to build a lean culture will help you determine whether or not lean is right for your company. At this time, Lean principles have been applied in several enterprises as a means of providing products and services that creates value for customers with a minimum amount of waste and a maximum degree of quality. One serious lean student I know is the head of the accounting and customer service department of a large nonprofit, dealing with thousands of members. Individuals may find it hard to imagine implementing concepts originally designed for factories into a working office environment. the office tended to work as any other office environment albeit using the same lean manning ethos, they just … EPA has partnered with several companies, Manufacturing Extension Partnerships (MEPs), and Federal facilities that have already begun making the connections between lean and the environment. Results in increased motivation and pride (from the improved work environment). Application of Lean Tools in the office and admin functions. In reality, you have to focus on the process and see where the 7 wastes are in your tasks. Lean Manufacturing provides an excellent tool for visually mapping the flow of production ... Gemba encourages leaving the office to spend time on the plant floor. Lean Office and Lean Manufacturing. Lean Office. Lean manufacturing is a great way to gain efficiency within certain processes. In its core, is a quest for elimination of waste not only on production fl oor level, but across an entire organization. It is common in a lean service environment for the Customer to also be the Supplier of some (or … Lean Thinking in the Office Organize administrative and office processes by value stream rather than function By Drew Locher Much of the untapped potential for improvement in an enterprise’s productivity lies beyond the shop floor in non-production areas. Very carefully – or you’ll drive everybody crazy. For example, manufacturers that practice 6S in manufacturing considers the safety of workers, their working conditions, and the equipment they use when implementing lean programs and conducting 6S audits. A lean office is a term that refers to an office, administration or back office support operation which applies and makes use of the lean principles or lean manufacturing ideology to achieve smooth work processes and enhance the flow of information to achieve more efficient outcomes and productivity. Engage all employees to use effective problem solving tools to make permanent and significant reduction in plant losses. Lean Part Flow “Lean manufacturing is still valid in a high-variation environment,” Kallage said, “but there are certain things you should emphasize, and other things that you can ignore.” Consider the concepts of line balancing and one-piece part flow. Likewise, you should aim to … A significant portion of a manufacturing company’s costs are administrative, which creates a great opportunity for cost savings. With a few exceptions, these principles don’t require the use of specific tools. Lean Office is not only 5S. Lean Manufacturing and the Environment Lean manufacturing is a business model and collection of tactical methods that emphasize eliminating non-value added activities (waste) while delivering quality products on time at least cost with greater efficiency.